Legal notice

This Legal Notice governs the use of the Quad Store website, its content, products, services, and related communications.

By accessing or using our website, you acknowledge and agree to the terms stated in this Legal Notice along with our other applicable policies.

Business Name: Quad Store
Business Activity: Luxurious Imported Wrist Watches
Operating Since: 2018
Email: quadstores.india@gmail.com

1. General Information

Quad Store operates as an online retailer of imported wrist watches and related products.

The information available on our website is provided for general shopping, product information, order processing, customer support, and related commercial purposes.

We make reasonable efforts to keep website information accurate and updated. However, information may occasionally contain typographical, technical, pricing, specification, or other errors.

2. Product Information & Images

Product photographs, descriptions, specifications, features, colours, dimensions, packaging, and other information are presented as accurately as reasonably possible.

However, actual product appearance may vary slightly due to factors such as:

  • Lighting conditions

  • Photography

  • Screen brightness

  • Display settings

  • Manufacturing variations

  • Updated product batches

  • Packaging changes

Such minor variations do not necessarily indicate a defect.

3. Imported Products

Quad Store deals in imported wrist watches.

Product packaging, manuals, labels, accessories, or markings may vary depending on the source market, manufacturing batch, supplier, or import channel.

Customers are encouraged to review the relevant product description before placing an order.

4. Third-Party Trademarks & Brand References

Any third-party brand names, trademarks, logos, product names, or other intellectual property appearing on our website remain the property of their respective owners.

Any reference to a third-party brand is used only for identification, description, compatibility, or informational purposes where applicable.

Unless expressly stated otherwise, the presence of a third-party trademark or brand reference does not automatically imply sponsorship, authorization, endorsement, or affiliation with Quad Store.

5. Intellectual Property

Unless otherwise stated, the original content created for Quad Store, including:

  • Website text

  • Store branding

  • Graphics

  • Layouts

  • Promotional materials

  • Product descriptions

  • Banners

  • Original photographs

  • Marketing content

may be protected by applicable intellectual property laws.

Unauthorized copying, reproduction, redistribution, modification, publication, or commercial use of Quad Store's proprietary content is prohibited.

6. Pricing & Availability

Product prices, discounts, promotional offers, stock availability, and other commercial information may change without prior notice.

We reserve the right to correct genuine errors relating to:

  • Pricing

  • Product descriptions

  • Discounts

  • Availability

  • Technical information

If an order is affected by a significant error, we may contact the customer and provide an appropriate resolution.

7. Orders

All orders are subject to:

  • Product availability

  • Payment confirmation where applicable

  • Address verification

  • Courier serviceability

  • Fraud prevention checks

  • Applicable store policies

Quad Store reserves the right to refuse or cancel an order where reasonably necessary, including cases involving suspected fraud, incorrect information, technical errors, unavailable inventory, or delivery restrictions.

8. Shipping

Our standard delivery timeline is approximately 3–5 days.

Delivery timelines are estimates and may be affected by circumstances beyond our direct control, including courier delays, weather conditions, public holidays, remote locations, serviceability limitations, or other operational disruptions.

Customers must provide a complete and accurate shipping address with all required details.

9. Cash on Delivery

Cash on Delivery is available for eligible orders below ₹5,000, subject to courier serviceability and order verification.

Customers may be contacted for verification before dispatch.

10. Returns

Quad Store offers a 7-Day Return Policy for eligible products.

Return eligibility, procedure, inspection, and refund terms are governed by our separate Return & Refund Policy.

Customers should review the applicable return terms before making a purchase.

11. Warranty

Eligible watches purchased from Quad Store come with a 1-Year Warranty, subject to the conditions stated in our Warranty Policy.

Warranty coverage generally applies to eligible manufacturing or functional defects and does not automatically cover damage caused by misuse, accidents, unauthorized repair, or normal wear and tear.

12. Waterproof & Everyday Use

Our watches are intended to be suitable for everyday use and are described as waterproof according to the applicable product specifications.

Customers should still follow reasonable care instructions and any model-specific water-use limitations.

Damage resulting from usage beyond the intended or stated limits may be subject to the applicable warranty terms.

13. External Services

Our website may rely on third-party services such as:

  • Payment gateways

  • Courier companies

  • Logistics providers

  • Hosting providers

  • Analytics tools

  • Advertising platforms

  • Shopify or related applications

These third-party services operate under their own terms, privacy policies, technical systems, and service conditions.

Quad Store is not responsible for independent acts, policies, outages, or failures of third-party providers beyond our reasonable control.

14. Website Availability

We aim to keep our website available and functional. However, uninterrupted access cannot be guaranteed.

Website access may temporarily be affected by:

  • Maintenance

  • Server issues

  • Software updates

  • Internet disruptions

  • Security incidents

  • Third-party service failures

  • Technical problems

15. Limitation of Liability

To the extent permitted by applicable law, Quad Store will not be liable for indirect, incidental, special, or consequential losses resulting from circumstances outside our reasonable control.

Nothing in this Legal Notice is intended to restrict or exclude any statutory consumer rights that cannot lawfully be excluded.

16. Customer Responsibility

Customers are responsible for:

  • Providing accurate order details

  • Providing a complete delivery address

  • Keeping contact information updated

  • Using the product appropriately

  • Following applicable product care instructions

  • Keeping payment and account information secure

Customers should never share their OTP, UPI PIN, card PIN, CVV, banking password, or other confidential credentials with anyone.

17. Fraud & Misuse

Any fraudulent use of our website, false claims, payment fraud, misuse of customer support, unauthorized access attempts, or other illegal activity may result in order cancellation, account restriction, or appropriate legal action where necessary.

18. Privacy

Personal information collected through our website is handled according to our Privacy Policy and applicable legal requirements.

Customers are encouraged to review the Privacy Policy to understand how their information may be collected, used, stored, or shared.

19. Governing Law

This Legal Notice and the use of our services are governed by the applicable laws of India.

Any dispute shall be handled in accordance with applicable consumer protection laws and other relevant legal requirements.

20. Changes to This Legal Notice

Quad Store may update this Legal Notice from time to time to reflect changes in:

  • Business practices

  • Store policies

  • Website operations

  • Legal requirements

  • Payment or delivery processes

  • Third-party services

The latest version published on our website will apply from its effective publication date.

21. Contact Information

For any legal, policy, order, warranty, return, refund, or customer service related query, please contact:

Quad Store
Luxurious Imported Wrist Watches Since 2018
Email: quadstores.india@gmail.com

For order-related matters, please include your Order Number and relevant details in your email.